Users opt in to receive SMS alerts by completing the registration form on our website/app and explicitly consenting to receive text notifications related to patient/device alerts and system notifications.
Message types include:
Patient alarm notifications
Device status alerts
System-related notifications
Message frequency varies based on alert activity and system events.
Users can reply STOP at any time to opt out of SMS messages. Users can reply HELP for assistance or contact support directly.
Message and data rates may apply.
Consent is not shared with third parties for marketing purposes.
Campaign Use Case Description
AlfredCares sends non-marketing SMS notifications related to patient monitoring alerts, device alerts, and operational system notifications for authorized staff members and caregivers.
Messages may include:
Patient status alerts
Device offline alerts
Sensor status notifications
Escalation notifications
System operational notifications
SMS messages are only sent to users who have explicitly opted in through the company web application or onboarding workflow.
Message frequency varies depending on alert activity and system usage.
This campaign does not send promotional or marketing messages.